1. Ketentuan umum dan penerimaannya
These Terms explain services offered through smart-arena.org and define rights and duties to the extent they apply to the relationship. Mandatory legal rights, separately agreed contracts and required notice or consent procedures remain protected.
Viewing a page or verifying an email is not separate consent to all personal-data processing or a record of accepting every later revision. Where law requires specific consent or acceptance, it must be obtained separately in the required manner.
2. Definisi
“Platform” berarti SmartArena antarmuka web, seluler, dan operasional; “Pengguna” berarti seseorang yang menggunakan akun atau layanan publik; dan “Administrator Acara” berarti orang yang diberi wewenang untuk membuat atau mengelola suatu acara. Penyelenggara, federasi, klub, atlet, pelatih, wasit, juri, operator, peserta, kompetisi, kategori, pengundian, papan skor, hasil, podium, tiket, undangan, Layanan Suara, dan Layanan Pihak Ketiga memiliki arti fungsionalnya sesuai konteks.
3. Platform dan modul layanan
The Platform has modules for competitions, seminars and examinations, accounts and participant profiles, registration, categories/programmes, draws, schedules, live displays, results and digital documents. Only functions enabled and available for the particular event apply; a module name does not guarantee availability at every event.
4. Akun, akses, dan keamanan
Provide accurate details and an email address you control, protect your password and report suspected unauthorized access. A new account is activated using the single-use emailed token and an explicit confirmation action on the linked page; no additional administrator approval is required. Merely opening the link does not activate the account.
For initially unverified accounts created from 15 October 2026 at 00:02:58 UTC, the deadline is one hour from registration. A resend replaces the previous token without extending the original deadline. Confirmation is rejected once the deadline expires. Eligible initial accounts without official or otherwise protected linked records are physically removed by automatic cleanup; an eligible expired account can also be cleaned when registering again with the same email. The replacement receives a new identity and token; an old link cannot verify it.
A one-time transition exception was applied to eligible earlier accounts restricted only by missing email verification. This is not proof of email ownership and does not automatically activate future accounts. Blocks, security restrictions and other lawful access restrictions remain effective; new unverified accounts cannot use protected functions.
5. Administrator dan organisasi acara
An active account alone does not authorize event creation or access to another organization’s records. Creating a new event depends on the current platform access mode, assigned roles and permissions and, where required, an active organizer licence/contract. This technical permission is not a government licence or federation accreditation.
The organizer is responsible for staging the event, eligibility and safety rules, dates, venue, prices, cancellations and official results; the event administrator is responsible for configuration and data management within assigned authority. SmartArena is not automatically the organizer of third-party events and retains the legal duties relating to its own platform service.
6. Data peserta dan registrasi
Competition registration applies category, age, weight and ruleset requirements; seminars and examinations apply programme, capacity and organizer admission requirements. Submitted applications, approved participation, waitlists and reserve/replacement status are different. A mandate appointment schedules document review or admission processing, not automatic participation. Capacity reservation depends on event configuration.
Programme/category changes, cancellation and participant replacement are possible only where the relevant workflow permits them, subject to permission and eligibility checks. Check the updated status in your account. Email and other notifications may be sent, but a queued or sent message is not a guarantee of inbox delivery.
Anyone submitting a minor’s details or registration must have the necessary parental/legal representative authority and obtain consent required by law. The organizer verifies age eligibility and participation safety; parental consent removes neither the Platform’s nor the organizer’s mandatory legal duties.
7. Peraturan kompetisi, kategori, pengundian, dan jadwal
SmartArena dapat mendukung beberapa olahraga dan konfigurasi aturan, namun pemilihan dan penerapan aturan yang benar tetap menjadi tanggung jawab penyelenggara dan pejabat yang berwenang. Pengundian otomatis, BYE, repechage, liga, tanda kurung, jadwal, dan alokasi tatami bergantung pada data yang dikonfigurasi dan harus ditinjau sebelum dipublikasikan dan digunakan.
8. Papan skor, juri, operator, dan layanan realtime
Operator, juri, Penonton, LED, dan keluaran langsung lainnya dapat berbagi status kompetisi yang sama. Jaringan, browser, perangkat keras, infrastruktur tempat, dan layanan pihak ketiga dapat memengaruhi pengiriman; operator harus mengkonfirmasi keputusan resmi, memverifikasi kecocokan yang benar, dan menjaga prosedur darurat yang sesuai.
9. Hasil, podium, dan dokumen digital
Sporting results and placements follow decisions of authorized event officials. SmartArena provides technical calculation and presentation; approval or correction of a disputed sporting decision follows the relevant official procedure. A training certificate instead records training information confirmed by its issuer and is not automatically a sporting rank or professional licence. QR/electronic verification points to the corresponding document record.
10. Tiket, undangan, dan kredensial penerimaan
Tergantung pada konfigurasi, tiket berbayar, gratis, dan bayar di tempat, VIP, protokol, atau undangan tamu, dan QR atau tiket masuk Barcode mungkin tersedia. Undangan belum tentu merupakan tiket. Menyalin, menjual kembali tanpa izin, atau penyalahgunaan kredensial unik dapat mengakibatkan penolakan atau pembatalan berdasarkan kebijakan penyelenggara.
11. Pembayaran, pengembalian uang, dan faktur
The event organizer specifies the participation fee, currency, deadlines, discounts, cancellation and refund conditions. SmartArena service fees and other applicable charges are disclosed in the Payment Policy and the specific order/contract. Before paying, check the recipient of funds, final amount and applicable terms.
A calculated participation fee or invoice is not proof of actual payment. Paid amount, outstanding balance, refunds and registration status are separate records. Confirmed payment may trigger an enabled automatic admission rule, but does not bypass full capacity, reserves, cancellation or eligibility checks. A platform invoice does not by itself replace a separately required tax document.
Only the payment channel enabled and configured for the specific transaction can be used. Direct refund requests to the recipient of funds/organizer; support can assist with technical tracing. Mandatory consumer rights and statutory refund requirements are not excluded.
12. SmartArena Integrasi suara dan pihak ketiga
Login may use a bot check such as Cloudflare Turnstile; this is different from email verification or administrator approval. Session and security checks remain necessary for protected actions. Active email delivery, cloud/CDN, maps, payment or Voice services may use third parties; not every service is enabled for every user or event. Processing remains subject to the Privacy Policy and applicable law.
13. Konten, unggahan, dan kekayaan intelektual
Hold the necessary rights to submitted text, logos, photos and documents. Photo requirements depend on event and registration-role settings; linking a profile photo to an account does not authorize unrestricted publication everywhere or advertising use. Processing necessary to deliver the service is distinct from use requiring separate consent. Existing rights in SmartArena software/branding and users’ rights in their own content remain protected.
14. Data pribadi dan privasi
Processing purposes, security, disclosures to third parties, cookies/sessions and user requests are governed by the Privacy Policy and applicable law. Organizers provide the legal basis and notices for data they collect; the Platform retains duties for its own processing. Submit only necessary, authorized information; do not share passwords or tokens. Requests for access, correction, objection and erasure may be made through the contact channel as permitted by law.
15. Ketersediaan dan gangguan teknis
SmartArena mengambil langkah-langkah yang wajar untuk mengoperasikan layanan dengan aman dan andal tetapi tidak menjanjikan ketersediaan yang mustahil tanpa gangguan atau bebas kesalahan. Pemeliharaan terencana, peristiwa keamanan, jaringan, daya, perangkat, penyedia layanan, dan force majeure dapat memengaruhi pemberian layanan.
16. Tanggung jawab pengguna dan penggunaan yang dilarang
Pendaftaran palsu, akses tidak sah, kode berbahaya, penyalahgunaan otomatis, gangguan layanan, pelanggaran hak pengguna lain, pengungkapan data rahasia yang melanggar hukum, dan manipulasi hasil kompetisi dilarang. Pengguna harus mematuhi hukum, peraturan acara, dan batas kewenangannya.
17. Keakuratan data dan keputusan kompetisi resmi
Informasi yang ditampilkan oleh Platform mencerminkan keadaan di mana informasi tersebut dimasukkan dan disetujui. Kewenangan akhir untuk kelayakan, keputusan wasit atau juri, pemenang, hasil, diskualifikasi, jadwal, dan protokol berada di tangan penyelenggara dan badan resmi yang berwenang; SmartArena tidak secara independen memutuskan hasil olahraga yang disengketakan.
18. Pembatasan, penangguhan, dan penghentian
Access may be restricted for security or substantiated misconduct. Disabling access is not the same as deleting data. User-requested deletion of an active account follows the separate request, security confirmation and 30-day cancellation process described in the Privacy Policy; this is not the one-hour initial-account rule.
Initial-account cleanup does not promise deletion within one hour of active accounts, official results, financial documents, security audits or all backups. Records needed for legal duties, official-data integrity or necessary security may be retained separately; retention must remain limited by legal basis and necessity.
19. Responsibility and mandatory rights
Each party’s responsibility is assessed according to its service, authority, conduct and applicable law. Notice of network, device or third-party failures does not remove SmartArena’s own legal responsibility or users’ mandatory rights. These Terms do not exclude non-excludable liability or automatically transfer all loss to the user.
20. Perubahan Platform dan Ketentuan ini
The version, publication and effective dates above are fixed and do not change on every visit. Separate notice or acceptance of material changes must be provided where required by law or the relationship’s terms. Updating this page is not evidence that a user received individual notice or accepted a new version, and does not silently impose later terms on earlier transactions.
21. Hukum yang berlaku dan penanganan perselisihan
Applicable law and competent authorities depend on the actual service and relationship. Where Azerbaijani law applies, mandatory personal-data, electronic-commerce and consumer protections remain effective. You may first contact support or the organizer about a dispute; doing so does not restrict access to competent authorities/courts or statutory time limits.
22. Kontak dan dukungan teknis
For platform account, security, data or technical complaints, use [email protected] and the Contact page. State the issue and relevant transaction/document reference; do not send passwords, full card details or verification tokens. Contact the organizer about event admission, pricing, refunds and sporting decisions. If the legal service party or payment details are unclear, clarify them before contracting or paying.